お客さん – How to say Customer in Japanese.

image of store clerks greeting

Japan is a country known for its hospitality and customer support. So, naturally the Japanese language has ways to talk about guests and customers. Let’s take a look!

What does お客さん Mean?

きゃくさん means customer or guest in Japanese. This is a word you will hear often in different situations when referring to people coming to someone’s house, and of course customers at a store. 

If you are referring to someone shopping in a store お客さん is pretty straightforward. However, there are some differences when talking about having people over to your house. In English, if you have guests over it means generally that they have been invited. Or, guests may mean that if they are uninvited and just showed up, they were let into the house to have coffee, tea or whatever. Either way guests are people that are coming to visit you. 

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お客さん also refers to guests as people you are entertaining at your home. But, it can also refer to uninvited people that show up at the door. For example, contractors, delivery people, solicitors or whoever. So, お客さん can more generally refer to any visitor.

Other Words with 客 in them

So now that you know that お客さん means a customer, guest, or visitor lets look closer at the 客 kanji. If you see a word with 客 in it then this will generally be referring to people being somewhere temporarily. 

  • 乗客じょうきゃく – Passenger
  • 来客らいきゃくVisitor
  • 観客かんきゃく – Spectator or Audience Member
  • 旅客りょきゃく – Passenger

If you are interested in learning Japanese I have reviewed what I consider the best resource for Japanese Grammar below:

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